24-HOUR CRISIS
INTERVENTION:
(760)
352-7873 / (877)
780-7776
24-HOUR RAPE HOTLINE:
(760) 352-7273
For more than 50 years, the Imperial Valley’s Sure Helpline Center has been committed to providing a safe place for women and families experiencing crisis by providing a number of services meant to promote mental health, stability and reducing of incidences of domestic and sexual violence.
Not just a champion of social justice endeavors, Sure Helpline Center steadfastly supports environmental justice and health causes that the organization firmly believes make up the foundation of many of the societal contributors of the problems the center is so often called upon to address through preventative education, counseling, referrals, or 24-hour crisis intervention.
Since 1971, Sure Helpline Center has been an integral part of the community, providing critical outreach to disadvantaged communities like farmworkers, senior citizens, non-English speakers, young adults and others in need of preventative education and information on such diverse topics as healthy relationships, domestic violence awareness, sexual assault awareness, and more.
Over the years, Sure Helpline has given back to the community by having a major presence at most community events and health fairs and has long been known for its defining events, such as the annual Sure Helpline Holiday Toy Drive and Walk A Mile in Her Shoes, where members of the community don red high heels and march for domestic violence awareness.
Our Services
Accompaniment
24-hour advocate support available at hospitals, law enforcement agencies, and courts to provide guidance and comfort to survivors.
Advocacy
We intervene with agencies and individuals on behalf of survivors to ensure their rights and needs are met.
Community Education
We offer workshops and community events designed to raise awareness about sexual violence and promote understanding.
Crisis Intervention
Our 24-hour Crisis Intervention Line connects survivors to immediate support and community resources.
Prevention Education
We conduct educational workshops and events aimed at reducing the occurrence of sexual violence.
24-hour Crisis Line
Crisis Intervention:
(760) 352-7873
/ (877) 780-7776
Rape Hotline:
(760) 352-7273
Sexual Assault Facts
- 1 in 3 women and 1 in 6 men will experience some form of sexual assault in their lifetime.
- Women ages 18–24, particularly those in college, are at a higher risk of sexual violence.
- A sexual assault occurs every 68 seconds in the United States.
- Most survivors know their perpetrator approximately 70% of sexual assaults are committed by someone the survivor knows.
Common Myths and Facts
MYTH: Women provoke rape by the way they dress or how they flirt.
FACT: There is no evidence linking clothing or flirtatious behavior to sexual assault. These are often used as excuses, but rape is an act of power and control, not sexual attraction.
MYTH: Rape is usually committed by strangers in dark alleys at night.
FACT: Most sexual assaults are committed by someone the survivor knows a friend, partner, coworker, or acquaintance. These crimes often happen in familiar places and not just at night.
What You Need To Know
If You Feel You Are in Danger
- Trust your instincts. If something feels wrong or makes you uncomfortable, leave immediately if you can.
- Don’t be afraid to make a scene. If you're being assaulted or threatened, your safety is the priority yell, run, or seek help.
- Assess the situation and react accordingly. Do whatever you feel is necessary to protect yourself.
- Try to remember details about the assailant (appearance, voice, clothing, distinguishing features) this can be helpful to law enforcement.
- Get to a safe place as soon as possible.
After an Assault:
- Call 911 or your local emergency number as soon as you are in a safe location.
- Preserve physical evidence:
- Do not bathe, shower, brush your teeth, comb your hair, or change clothes if possible.
- Avoid eating, drinking, or using the restroom before getting medical attention.
- Remember: You are not to blame. No one asks for or deserves to be assaulted. You are not alone, and help is available.
Our Team
Staff

Gabriela Cabrales
Community Outreach Educator Coordinator
Rosa Estrada
Development Manager – Crisis Intervention Specialist
Humberto Garcia
Community Service Educator – Lead AdvocateBoard of Directors
Sergio Servin
Board PresidentAngie M. Peña
SecretaryLeticia A Cota
Board MemberMaria L. Bravo
Board MemberAbout Sure Helpline Center
For more than 50 years, the Imperial Valley’s Sure Helpline Center has been dedicated to providing a safe and supportive space for women and families experiencing crisis. Our wide range of services promotes mental health, stability, and the reduction of domestic and sexual violence.
Sure Helpline Center is not only a champion of social justice but also a committed advocate for environmental justice and public health. We believe these issues form the foundation of many societal challenges that contribute to the crises we help address through preventative education, counseling, referrals, and 24-hour crisis intervention.
Since 1971, Sure Helpline Center has been an integral part of the community, delivering critical outreach to underserved groups including farmworkers, senior citizens, non-English speakers, young adults, and others. We provide vital preventative education on topics such as healthy relationships, domestic violence awareness, and sexual assault prevention.
Over the years, Sure Helpline has actively engaged with the community through participation in numerous events and health fairs. We are especially proud of our signature initiatives, including the annual Sure Helpline Holiday Toy Drive and Walk A Mile in Her Shoes, where community members don red high heels to raise awareness about domestic violence.
Our Mission
Empowering individuals and families to build a community free from sexual, domestic, teen, interpersonal violence and prejudice by providing confidential, 24-hour crisis intervention, information, and referral services to all people regardless of age, sex, religion, national origin, or disability.
Crisis Services Pledge
We pledge to continue to provide quality services to survivors of sexual assault. We will stand in the front line with our arms extended and hearts open to provide services 24-hours daily. We will provide a nurturing non-judgmental environment to all.
We pledge to honor survivors who have broken their silence and support those who have yet to find their voice
Sure Helpline Center
Contact Us
654 W. Main Street, El Centro, CA 92243
101 N. Lake Ave, Suite A, Calipatria, CA 92233